Connect your customer with live chat widget

I apologize but we are unable to meet that request at the moment.

I am really sorry that you are experiencing {Issue}. Let me see how we can resolve it now.

We apologize for the inconvenience you are experiencing. I’ll look into it right now and get back to you with more details.

I’m very sorry, but fulfilling that request isn’t possible at this time. Let me check and see what I can do for you.

Would you like to leave me your contact information, so one of our customer success managers could reach out to you?

Please hold while I transfer you to {Department}.

Please bear with us for a few moments, while I transfer you to {Operator Name}.

Sure, I can transfer you to chat with {Operator Name}. Please, hold.

I am sorry for the confusion, but I don’t have the answer to your questions. May I suggest transferring you to an appropriate department?

Is it okay if I transfer you to our {Department}? They have a better understanding of the problem you are facing. I’m sorry for the inconvenience.

Please hold for one moment while I review your information.

Thank you for your patience, I am so sorry to keep you waiting.

I apologize for keeping you waiting. How may I assist you today?

Can you please hold for a moment while I review the information you have provided? I’ll be right with you.

I will put you on hold for a moment while I review the information. I will get back to you with an answer shortly.

Thank you for chatting with me. I hope you have a pleasant day.

Thank you for using our live chat. If you don’t have any more questions, I will close our chat. I hope you have a wonderful day!

Thank you for reaching out. I am glad to be of assistance. If the problem arises again, don’t hesitate to contact us!

I’ve noticed you have been away for quite some time so I will close this chat. If you have any questions, feel free to reach to us again. I am more than happy to help!

If you wouldn’t mind filling out the customer satisfaction survey and rating my service today, I would really appreciate it. Thank you!

If there is nothing else I can help you with today, I just wanted to mention we do have a brief customer satisfaction survey that we’d be very grateful if you were able to complete. You can do this by staying on the line and entering the answers to a few questions for us.

If you have the time, it would mean a lot to me if you could answer a few questions about my service. I would appreciate any feedback that you can provide me!